I think it's time you met our Operations Manager here at Rancho Gordo. Susan Sanchez was a pastrty chef at San Francisco's seminal Square One restaurant where she met her chef-husband Miguel. They've had culinary adventures together and apart from here to Kansas City and back to the Bay Area. She's landed (firmly on her feet, I should say) here at Rancho Gordo and now she's the reason your orders arrive on time.
One of our neighbors came in to ask us a mundane question and saw Susan. "It's Cindy, right?" so of course Susan's nickname is now "Cindy" or "Cindy Lou" if you really want her do you a favor. She hates it but we love her and there's nothing she can do about it.